ITEM CA7
CABINET –
PERFORMANCE
MANAGEMENT: FOURTH QUARTER REPORT
PROGRESS AGAINST PRIORITIES AND TARGETS
Report by County Council Management Team
Introduction
1.
This report presents performance against
priorities in a Balanced Scorecard format. Annex 1 (download as .xls file) uses a traffic light system to show progress within four blocks:
Customers, Finance, Process and People.
2.
The Customer block tracks our targets for
Strategic Priorities alongside baskets of indicators for Adult Social Care,
Children and Young People, Environment and Culture. The baskets comprise key indicators: Best
Value Performance Indicators, CPA-related indicators and local indicators.
3.
The Finance block covers projected year-end
revenue spending. The Shared Services
Centre project and SAP-related matters are reported in the Process block.
4.
Finally, the People block show progress
against targets for organisational development, sickness absence, appraisals,
Investors in People and staff satisfaction.
5.
A key to the traffic lights is provided in
page 4 of Annex 1. The key explains
whether the target is long-term, a basket of indicators, project or
budget-related. It also provides the
parameters for traffic light categorisation.
Balanced Scorecard Summary
6.
The commentary focuses on those target areas
showing amber or red traffic lights. The outturn position for 2006/07 is
encouraging with more than 75% of targets on track at the end of quarter 4.
Customer
7.
Three targets are amber:
Help
720 adults with no qualifications to achieve NVQ level 1 or above by March 2009
·
Progress is positive with over 1000 adults
from targeted areas participating in learning. However, target is flagged as amber as a precautionary measure as data
is based on an interim data set for Learning & Skills funded learning. We
do not anticipate that the final data will change and target will be flagged as
green once this has been confirmed.
Increase
the percentage of children from the following groups achieving 5 GCSEs A*-C:
Black Caribbean: from 32.3% to 42%; Bangladeshi: from 42.1% to 52% and
Pakistani: from 37.7% to 48% by 2009
·
Performance for Bangladeshi pupils is 20%
against a 2006/07 target of 35%
·
Performance for Pakistani pupils is 30%
against a 2006/07 target of 35.5%
·
Actions for improvement are included in the
Children and Young Peoples Plan and Educational Effectiveness business plan.
Children
& Young People basket of indicators
·
48% of performance indicators are on track
to achieve year end targets. Overall
target for baskets of indicators is 55%
Finance
8.
Four targets are amber:
The
targets for Environment, Community Safety and Corporate Core are amber meaning
that the three directorates are within +/- 5% of year-end budget.
Delivering
our capital programme for 2006-09 with the projects constructed to the
council's quality, cost and timetable criteria
·
There
is slippage in the capital programme in 2006/07 which
will impact on the Council's ability to deliver its planned capital programme in 2007/08 to timetable. The impact on the
overall programme is being assessed and an updated
position will be available next quarter.
Process
9.
One target is amber:
All
financial systems integrated into SAP with SAP used as the master source of
financial information, budgeting and control by
·
Revised project management and direction has
been implemented and increased BPR resource committed to project. Initial five
systems are currently scheduled for completion within existing target
timescale.
People
10.
Four targets are on track. Data is not currently available for the fifth
target:
Percentage
of staff who are proud to work for the County council.
·
The next staff satisfaction survey will be
carried out during Autumn 2007. The previous satisfaction survey was carried
out in Autumn 2005 and the percentage proud to work
for the County Council was 54%.
RECOMMENDATION
11.
The Cabinet is RECOMMENDED to note the report
County Council Management
Team
Background papers: Annex
1, Balanced Scorecard
Contact Officer: Paul
Edwards, Corporate Performance Manager
June 2007
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