Meeting documents

Cabinet
Tuesday, 18 December 2007

 

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ITEM CA9

 

CABINET – 18 DECEMBER 2007

 

PERFORMANCE MANAGEMENT: SECOND QUARTER REPORT

PROGRESS AGAINST PRIORITIES AND TARGETS

 

Report by the County Council Management Team

 

Introduction

 

1.                  This quarterly report shows our performance against the key targets contained in the Council’s Balanced Scorecard at the end of the second quarter 2007-08. The report is presented in the new format that was introduced in the first quarter of this year to provide a clear and easily understood summary of areas of concerns.

 

2.                  The report identifies performance against each priority target using a traffic light system to show progress within four blocks: customer, finance, process and people.

 

Corporate Score Card Summary

 

3.                  Annex 1 (download as .xls file) includes the summary and uses a traffic light system to show progress within four blocks: Customers, Finance, Process and People. The criteria used for the traffic light system is detailed on page 2 of Annex 1. The report has now moved to a system of explicit exception reporting.

 

4.                  The numbers of red, amber, green targets are totalled at the top of each block and any red or amber targets are listed below. For information, the full list of current priorities and targets that make up the score card is shown in Annex 2 (download as .xls file)

(Annex 3 - download as .xls file)
.

 

5.                  There are a number of targets in the score card that require close monitoring, and some where further data is not yet available.

 

RECOMMENDATION

 

6.                  The Cabinet is RECOMMENDED to note the report.

 

The County Council Management Team

 

Background papers:             Annex 1 - 2, Corporate Scorecard Summary

 

Contact Officer:                     Dave Calver, Corporate Benchmarking and Performance Specialist, 01865 815982

 

December 2007

 

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