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ITEM EX8
EXECUTIVE:
6 APRIL 2005
CORPORATE
POLICY FOR MODERN WORKSTYLE IN COUNCIL OFFICES
Report by
Director for Resources
Introduction
- This report seeks
the Executive’s endorsement of a policy for Modern Workstyle and guidance
for Flexible Working – attached as Annex 1 (download
as .doc file). Modern Workstyle would then be applied incrementally
to all County Council offices as and when opportunities arise, and subject
to affordability.
- City Council officers
have indicated that they would be prepared to recommend that the City
Executive Board adopt this as a joint policy. The brief for joint County
and City Council offices, as part of the West End Project, would then
secure the accommodation and facilities to allow all City and County
staff headquarters to work in accordance with the corporate policy.
Background
- The Oxfordshire
Plan – 2004/05 – has a priority to ‘use our Property Assets more effectively
and to improve the environment of our schools and other public buildings’.
‘Raising our Performance 2’ includes commitments to ‘Make Oxfordshire
County Council an employer of choice through a fresh approach to Human
Resources’ and to ‘improve the quality of the working environment for
our employees’.
- The Authority
has a number of well-established policies relating to flexible working
and home working. These have been consolidated into a single Flexible
Working/Work Life Balance Policy (Annex E to policy/guidance).
- Corporate ICT
is creating a Service Level Agreement, which provides clarity to all
aspects of its services including those directly relevant to the Modern
Workstyle/Flexible Working approach. Relevant references are contained
within Annex D.
- Occupancy surveys
in headquarters buildings indicate that the levels of occupancy range
from below 50% to 70+%. In many of the Council’s buildings there are
pressures on space, shortage of meeting and other facilities and generally
the working environment is less than satisfactory. Ad hoc changes to
office layouts have often resulted in ineffective use of space and adverse
impact on environmental conditions. A consistently applied Modern Workstyle
approach is needed for future property rationalisations and smaller
changes. Implementation Plans for the Review of Property Assets have
been provisionally based on the adoption of this as a corporate policy.
Developing
the Policy and Guidance
- A Steering Group
comprising the Heads of Property, ICT and Human Resources and including
a representative of UNISON has coordinated the production of the draft
policy and guidance.
- The draft policy,
principles and guidance have been endorsed by the Business Managers’
Group, Heads of Service (Policy Advisory) Group, CCMT and the County
Council/Employees Joint Consultative Committee, the latter with reservations
and comments (see Annex 2 (download
as .doc file)). Where comments were relevant the policy and
guidance have been amended. An external evaluation of recent accommodation
changes, i.e. Foxcombe Court, Clarendon House, Speedwell House, together
with comments received from the above groups, has assisted with shaping
the policy and guidance and highlighting areas for close attention when
planning and implementing future accommodation changes. Until a corporate
policy is endorsed and introduced no Directorate could claim to be operating
Modern Workstyle as intended by the corporate policy.
- A distinction
has been made between Modern Workstyle and Flexible Working. The proposed
approach is that the Modern Workstyle policy and principles would apply
to all office and non-office staff where Modern Workstyle has been introduced.
There would be no compulsion for staff to work flexibly where it would
not be appropriate. However, there is an expectation that services and
teams should explore the benefits operationally and for individuals.
Otherwise it would not be possible to optimise the benefits of Modern
Workstyle.
Communication,
Consultation and Support
- Staff/members
are being updated on progress via the County Council Intranet and in
‘The Post’. Staff feedback on the draft policy has assisted in its production
and will continue to help with its future development. The Intranet
pages will be expanded to provide Questions and Answers to related issues
and will advise on the implementation of projects. The approach recognises
that it is most important to involve staff at all stages when there
are proposals for accommodation changes that affect them.
- A Modern Workstyle
Working Group comprising appropriate disciplines, currently reporting
to the Steering Group, will become a specialist in-house, multi-disciplinary
team to advise on the introduction of Modern Workstyle and its implementation
as part of major accommodation changes and to review the effectiveness
of the policy/guidance.
Implementation
- If the corporate
policy is adopted, then it will be applied where changes are made to
County Council offices wherever practicable and affordable.
- Opportunities
have arisen with the implementation for the Review of Assets (Northern
Area offices, City offices and further rationalisation to Southern Area
offices), subject to approval of business cases.
- A business case
for Central offices reorganisation, i.e. a separate project to the City
offices review, is being considered and, subject to financial viability
and other considerations, will be presented to the Executive on 7 June.
Financial
and Staff Implications
- The financial
implications of accommodation changes/project rationalisation will take
into consideration the capital and revenue consequences of the corporate
policy as part of each individual business case and project approval.
- The key drivers
for this corporate approach are service/staff driven. As a fully integrated
approach Modern Workstyle incorporates service/staff/customer benefits
with property opportunities, ICT development, social inclusion and sustainability
considerations. It is expected that other benefits, e.g. business continuity,
could accrue from a more flexible approach to ways of working.
- Improved working
environments will result from introducing Modern Workstyle. Provided
that open plan offices are designed thoughtfully, including an adequate
provision of meeting space, appropriate storage and other facilities,
offices should become more comfortable for staff and visitors. Where
open plan working has been introduced there have been improvements in
team working and communications to/from managers.
- By using property
more effectively it should be possible to reduce the amount of accommodation
needed, and therefore achieve reduced revenue and capital costs, but
investment in ICT, information management and additional corporate facilities
will be essential. In each case affordability will depend upon the balance
of investment needed and savings from reduced property costs.
RECOMMENDATION
- The Executive
is RECOMMENDED to endorse the draft Corporate Policy for Modern Workstyle
and Guidance for Flexible Working, including the consolidated Flexible
Working/Work Life Balance Policy at Annex E to the Policy/Guidance.
JOHN
JACKSON
Director for
Resources
Background
Papers: Nil
Contact
Officer: Neil Monaghan, Head of Property, Tel: 01865 815712
March
2005
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