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ITEM EX11 - ANNEX 4

EXECUTIVE – 1 OCTOBER 2002

INTEGRATING COMMUNITY EQUIPMENT SERVICES

SWOT Analysis of the current services

Strengths

  • Protocols between Health and Social Services in place to prevent unnecessary duplication of assessment and provision of equipment
  • Cross county protocols for the carrying out of minor works
  • Positive working relationship with Dialability information and advice service
  • Positive working relationships with user organisations to ensure an integrated community equipment service
  • Contract with our present supplier has been a positive one and it seems that Oxfordshire is different to some other authorities in that both Health and Social Services are signed up to a common contract with a provider
  • Regular meetings between the supplier and users of the service to ensure effective service development
  • Regular meetings between clinicians and Dialability and contractor to review the list of equipment provided
  • Ensure Medical Devices Agency directives are acted on
  • Good Performance Assessment Framework (PAF) score rating for delivery of equipment costing under £1,000 within 3 weeks

Weaknesses

  • Funding from Department of Health has not been ring fenced or identified through SAFF (Service and Financial Framework) process
  • Lack of co-terminosity with the Primary Care Trusts
  • Delivery within present contract has an enhanced cost to outside the Oxfordshire borders
  • Assessments are not shared between other Social Services and Health outside the county boundary
  • Some areas of equipment provision that are outside the more widely used system

Opportunities

  • Department of Health guidance as part of National Service Framework for Older People Standard 2
  • Working closely with adjacent local authorities
  • To tender for a revised contract to reflect any additional features that are identified
  • Working closely with voluntary organisations
  • The Integrating Community Equipment Service guidance is giving an opportunity for users, stakeholders and carers to be involved in developing the new service
  • Improved involvement of stakeholders including users and carers in developing services
  • Clarity over priorities for service across agencies
  • Greater efficiencies between organisations
  • Improved management of demand and budgets
  • Clearer processes
  • Reduced waiting lists for assessments

Threats

  • Lack of ring fenced funding
  • Opportunistic short term funding leads to raised expectations
  • If the new service does not have full agreement and support from all stakeholders
  • Milestones may be difficult to achieve on time because there is no dedicated project worker for this substantial project
  • Increasing demand and expectations leading to increasing waiting time for assessment
  • Reduced interagency working and co-operation leading to less efficient use of resources

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