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ITEM EX8

EXECUTIVE – 23 JULY 2002

PERFORMANCE MANAGEMENT – QUARTERLY MONITORING REPORT

Report by Director for Strategy

Introduction

  1. Quarterly reviews of performance against BVPP priority targets, Key BVPI targets, PSA targets and budgets is an important element in the Performance Management Framework agreed by the Executive on 22 January 2002. This report provides an overview of the results of monitoring for the last quarter.
  2. Best Value Performance Indicators 2001 - 2002

  3. For the year end March 2002 there are 116 BVPIs. Due to the change to statutory guidance, reporting to District Audit was brought forward to 30 June 2002 from October 2002. We have provided the necessary information to the District Auditor with the following exceptions:
    • Finance-related indicators will not be available until the end of July (District Audit is aware of this and has agreed that data will be provided when available)
    • No data has been submitted for 1 Social Services indicator
    • Trading Standards target BVPI 166 needs to be verified.
    • Data for 2 Community Safety indicators (BVPI 174 & 175) will be provided in mid-July. 1 indicator (BVPI 176) requires clarification.

  1. Sixteen indicators did not have a ‘hard’ target set, due to being either ‘new’ or ‘amended’. Therefore from a total of 116, 79 indicators can be assessed against target. The overall position is that we have achieved target in 49% of the 79 indicators reported.
  2. Annex 1 details all BVPIs for 2001 – 2002, in which the following symbols have been applied to give a graphic indication of the level of achievement:
  3. Target Met/exceeded

    ü

    (49% of the total)

    75% to 99.9% of target met

    L

    (41% of the total)

    Less than 75% of target met

    M

    (10% of the total)


  4. Weaknesses highlighted by the monitoring process will be followed up with Directorates, in consultation with the Executive Members concerned. Particular areas of concern, and action taken or proposed in relation to them, are highlighted in Annex 2.
  5. Oxfordshire Plan Targets 2002 - 2003

  6. There are 19 commitments in the summary of The Oxfordshire Plan 2002 (see Annex 3) with 27 measurements associated with them. Note that the following commitments are not being tracked on a quarterly basis:
    1. Commence work on a significant IT development programme that will contribute to improvements in the services offered by the County Council.
    2. Campaign for protection of the ‘Area Cost Adjustment’ which provides grants to cover the higher costs of providing services in Oxfordshire. Without this, council taxes will rise faster.
    3. Campaign to persuade the Government to abandon proposals to centralise responsibility for land use planning at a regional level. We believe such important decisions are better taken by democratic local councils.
    4. Undertake a significant staff training and development programme during 2002 – 2003.
    5. Identify 2% productivity gains for all services.

  1. The following departments report that they are on track in each of their areas:
    • Cultural Services
    • Education
    • Environmental Services
    • Fire & Rescue Service
    • Trading Standards.

  1. Social Services missed the deadline for providing information for this 1st Quarter report, related to their one commitment in the Summary. There are 5 measures related to this commitment: Social Services report that three of the measures require additional analyst time to produce the required information and one requires PCTs to provide data. They report that the remaining measure is on track to achieve the target. We have not been provided with any details of action taken to prevent this position occurring in subsequent quarters.
  2. Planned Work

  3. The Performance & Review team are evaluating the targets set for 2002 – 2003 and will report next quarter.
  4. Performance & Review and Audit & Risk Management Services are undertaking work to ensure robust delivering systems for data related to BVPIs and to establish accountability for achieving targets in each BVPI.
  5. The second Quarterly Monitoring Report will cross reference BVPIs 2001 – 2002 with the strategic priorities outlined in The Oxfordshire Plan 2002.
  6. RECOMMENDATION

  7. The Executive is RECOMMENDED to receive the report and invite the respective Executive Members to investigate further where deemed necessary.

STEPHEN CAPALDI
Director for Strategy

Background papers: Nil

Contact Officer: David Lines, Tel: Oxford 810150

July 2002

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