Issue details

Proposed changes to the MyBus ticketing scheme

The MyBus scheme, launched in July 2024 and funded by the Bus Service Improvement Plan (BSIP) grant, has experienced strong uptake, particularly among young people. This popularity, combined with increased operator costs, has resulted in demand and reimbursement costs exceeding the original £700k budget for 2025/26.
This item outlines the financial position, options considered, and a recommended approach to ensure the scheme’s sustainability while supporting the council’s strategic transport objectives and benefits to bus passengers.

Decision type: Key

Reason Key: - Affects more than one division and Revenue Expenditure > £1m;

Decision status: For Determination

Notice of proposed decision first published: 07/11/2025

Decision due: 11 Dec 2025 by Delegated Decisions by Cabinet Member for Transport Management

Lead member: Cabinet Member for Transport Management

Lead director: Director of Environment & Highways

Contact: Katharine Broomfield, Technical Lead - Bus Service Improvement.

Consultees

Online survey with bus passengers

Plan Reference: 25/242

Reason No Public Access: None

Agenda items