Return
to Agenda
ITEM CA7
CABINET
– 19 DECEMBER 2006
PERFORMANCE
MANAGEMENT: PROGRESS AGAINST PRIORITIES AND TARGETS
Report by
Assistant Chief Executive
Introduction
- This report presents
performance against priorities in a Balanced Scorecard format. Annex
1 uses a traffic light system to show progress within four blocks: Customers,
Finance, Process and People.
- The Customer block
tracks our targets for Strategic Priorities alongside baskets of indicators
for Adult Social Care, Children and Young People, Environment and Culture.
The baskets comprise key indicators: Best Value Performance Indicators,
CPA-related indicators and local indicators.
- The Finance block
covers projected year-end revenue spending. The Shared Services Centre
project and SAP-related matters are reported in the Process block.
- Finally, the People
block show progress against targets for organisational development,
sickness absence, appraisals, Investors in People and staff satisfaction.
- A key to the traffic
lights is provided in page 5 of Annex 1 (download
as .xls file). The key explains whether the target is long-term,
a basket of indicators, project or budget-related. It also provides
the parameters for traffic light categorisation.
Balanced Scorecard summary
- The commentary
focuses on those target areas not showing a green traffic light. Performance
at the end of quarter 2 remains encouraging with over 85% of indicators
where information is available showing a green traffic light.
Customer
- Two targets are
amber as outturn performance in 2006 fell short of our annual target
which raises concerns about them achieving our longer-term performance
target:
- Increasing the
percentage of pupils achieving 5 GCSEs (A*-C) including Maths and
English, from 44.6% to 51.2% by the summer of 2008
- Increasing the
percentage of children looked after leaving care achieving 1 GCSE
A*-G (or equivalent) from 49% to 65% by 2009. (NB: the Quarter 2 figure
is a prediction, and the final year end figure will be affected by
pupils leaving or entering the cohort).
Finance
- The target for
Children Young People & Families is amber meaning that it is on
track to be within +/- 5% of year-end budget.
Process
- One target is
amber:
- All financial
systems integrated into SAP with SAP used as the master source of
financial information, budgeting and control by 30/07/07.
- Work on five major
systems is due to be completed by 31 March 2007, but work on other systems
is likely to continue throughout 2007/08.
People
- Four targets are
on track. One target has no data:
- Percentage of
staff who are proud to work for the County Council.
- The next staff
satisfaction survey is being carried out during Autumn 2006 and initial
results will be reported in Quarter 3. The previous satisfaction survey
was carried out in Autumn 2005 and the percentage proud to work for
the County Council was 54%.
Risk Assessment
- Specific risks
to the balanced scorecard targets are captured by the corporate risk
register, which we cross-reference our report to CCMT with and CCMT
act accordingly if anything is highlighted. This is in accordance
with the framework of the risk register. Any
risk attached to the report itself include ensuring that we comply with
Audit Commission best practice on data quality and corporate assessment
key lines of enquiry (particularly concerning performance management).
These risks are monitored as part of corporate risk register activities.
RECOMMENDATION
- The Cabinet
is RECOMMENDED to note the report.
STEPHEN
CAPALDI
Assistant Chief
Executive
Background
papers: Nil
Contact
Officer: Paul Edwards, Corporate Performance Manager Tel (01865)
815307
December
2006
Return to TOP
|