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ITEM EX7 - ANNEX 1

EXECUTIVE - 1 JUNE 2004

OXFORDSHIRE CARERS’ STRATEGY

Report by Director for Social & Health Care

 

Oxfordshire Carers’ Strategy, Aims and Objectives 2004-2006

The aims of the Carers’ Strategy

Oxfordshire’s Joint Carers’ Strategy Steering Group is committed to establishing a carers’ strategy that is carer led and is working towards ensuring that the right services are available to carers and that those services are appropriate, easy to access, equitable and timely in their delivery.

Oxfordshire intends to achieve this by working in partnership, by recognising and respecting and supporting both adults and young carers in their own right and by training and supporting staff to fulfil the strategy’s aims and objectives.

Our objectives are to:

  1. Provide a range of information, support and help to carers who provide substantial care on a regular basis.*

To enable carers to access help, we need to start by identifying carers, many of whom may not recognise themselves as carers. Messages from research have been corroborated by Oxfordshire carers in that information is key to enabling carers to access services; practical and emotional support are vital as are practical help, having breaks and access to items of equipment.*

Action points:

  • Identification of carers, parent carers and young carers.
  • Signposting carers who provide substantial care on a regular basis and may need support to continue to care to Social & Health Care for Carers’ Assessments. *
  • Signposting carers to Carers Centres for information, support and advice.
  • Accessible information on services which may effect carers or the people for whom they care.
  • A one-stop shop or a central phone line to help carers access help, support and relevant information.
  • Provision of services for them and for the people for whom they care which take carers’ needs into account.

* S & HC has a duty to provide a carer’s assessment upon request where:

  • someone aged 16 and over is providing or intending to provide substantial unpaid care on a regular basis for a relative, a child, a friend, or a partner who needs support to live in the community due to a mental or physical illness, a disability, a learning disability or frailty;
  • and where the person cared for may be eligible for Social & Health Care services, whether or not the person cared for wants assessment or services.

  1. Help maintain carers’ health and well-being

Carers UK reported in 2000 on a national survey of carers which showed that significant numbers of carers were both in poor health and living on low incomes as a result of their caring role.

Action points:

  • Resources to help support carers’ health and wellbeing.
  • Breaks for carers.
  • Training to help support carers emotionally, physically and practically in their caring role.
  • Partnership working with NHS, OCC and the voluntary sector to support carers, parent carers and young carers.
  • 3. Help sustain carers in their caring roles so long as they choose to continue.

Research findings are echoed by Oxfordshire carers that the majority of carers do wish to continue to care, but they do need help, support and breaks if they are to continue to do so. Social & Health Care has a duty to promote children being brought up in their own families wherever possible and a range of support services are available to support parent carers in this role.

The National Strategy for Carers reports that flexible employment policies adopted by employers and flexible support services are key to enabling carers to retain or return to employment.

Two thirds of working age carers are in paid employment. Flexibility is the most important factor to enable carers to combine work and caring and to maintain a work life balance.

Action points:

  • Flexible, carer friendly employment policies to help carers balance their employment and caring commitments.
  • Signposting information for employees in the workplace on services to support carers and on access to confidential advice.
  • Flexible services and appointments to take carers’ responsibilities into account.

  1. Help to ensure all services and service development are carer led and where possible in line with what carers say they want and need

Services should recognise the needs of Carers. Carers have told us very clearly that unless services are developed in line with what carers want, they will not necessarily be appropriate to carers’ needs. It is important that we involve parent carers; it is also very important that we consult with children so services that are provided support the whole family.

Action points:

  • Involvement of carers:

- in planning services for the person for whom they care and services for themselves so that their needs are taken into account

- in service planning, monitoring and review.

- in induction and/or training of staff where service provision directly affects them or the people for whom they care.

  • Funds to cover travel and substitute care costs where carers are involved in service planning, monitoring, review or staff training.

  1. Provide equitable services that all carers can access

Oxfordshire pays particular attention to the needs of people at risk of social exclusion. We have used poverty mapping and demographic information to help target services across the county. Carers’ needs vary greatly. People who may need extra help to access services include: those living in poverty, people from minority ethnic communities, people living in isolated rural areas of the county, people of all ages isolated by their caring commitments, and carers who themselves are disabled or have their own health needs.

Carers may be multiply disadvantaged due to the combination of isolation in their caring role and other inequities.

Action points:

  • Interpretation services so that carers have access to information and services and so they are not required to interpret inappropriately.
  • Various methods of outreach such as home visits, postal, telephone, mobile buses and services and electronic information and involvement services for carers unable to leave their caring responsibilities.
  • Services outreach to carers where they are taking their own needs into account.

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