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ITEM EX12 - ANNEX 3

EXECUTIVE – 14 JANUARY 2004

GOVERNANCE ARRANGEMENTS FOR THE SUPPORTING PEOPLE PROGRAMME

Service Review and Monitoring

Service review arrangements

  1. All Supporting People services in Oxfordshire will be reviewed and monitored in accordance with the national guidance as set out in the Quality Assessment Framework published in December 2002 and any future relevant guidance produced by the First Secretary of State.

  1. The aims of the quality assessment and monitoring under the Supporting People programme are:

      1. to assess and monitor the quality of Supporting People services against a comprehensive set of quality standards developed in accordance with national and local guidance and applied consistently across all services;

      2. to promote the continuous improvement of the quality of Supporting People services in partnership with the service providers, service users and other stakeholders.

  2. Key elements of the quality assessment and monitoring process are:

    1. accreditation of provider organisations;

    2. contracts monitoring;

    3. reviews of quality of services provided.

4. Work required to develop and implement the quality assessment and monitoring framework in Oxfordshire would be carried out by the Team in accordance with national guidance and locally agreed policy and procedures. Supporting People services would be reviewed according to the service review timetable periodically determined by the Commissioning Body.

Monitoring arrangements

  1. The Team shall report to the Commissioning Body on the findings from its service review and monitoring programme as follows:

    1. progress and outcomes against delivering strategic priorities as defined by national strategic steer and the 5 year Supporting People strategy would be presented quarterly in arrears of the review work carried out;

    1. progress and outcomes that:

      1. propose significant changes to the provision of designated cross-authority services in Oxfordshire, as defined by the First Secretary of State; or

      2. propose provision of Supporting People services that do not align with strategic priorities as defined by national strategic steer and the 5 year Supporting People strategy;

would be taken to the Commissioning Body for determination at the next meeting following the review of those services.

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