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ITEM EX6

EXECUTIVE – 27 MAY 2003

PERFORMANCE MANAGEMENT – QUARTERLY MONITORING REPORT

Report by Director for Resources

Introduction

  1. This report considers the end of year outturns for:
    • Oxfordshire Plan 2002 – 2003 key targets
    • Best Value Performance Indicators 2002 – 2003 and
    • Best Value Performance Indicator targets, where available, for 2003 – 2004.

Key targets 2002 – 2003

  1. End of year results are shown in Annex 1. (download annexes as .xls file) 14 of the 19 key targets are being monitored quarterly and 5 annually. We have asked directorates to report on each target. Annex 1 shows that 12 areas are predicted to be on target and 3 areas are not:
    • "Increase the percentage of children leaving school with five or more GCSE passes at grades A – C from 50% to 56% by 2004"
    • "Increase the number of elderly people whom we help to live at home from 6,900 (2001) to 7,300"
    • "Improve footpaths by installing over 250 new signposts and ensuring that over 1,700 miles of our footpaths are easy to use by March 2003".

Best Value Performance Indicators 2002 – 2003

  1. Annexes 2 – 6 group Best Value Performance Indicators 2002 – 2003 by Portfolio area. (download annexes as .xls file) The shaded areas highlight areas where:
    • target has not been achieved: O
    • target has been achieved or exceeded: P

    • the Lead Officer has failed to provide data: #

Breakdown of performance by Portfolio area:

Portfolio area

Achieved

Not achieved

No target set

No outturn provided

Community Safety

12

6

4

1

Corporate Governance

1

9

1

3

Environment, Roads & Transport

12

19

   

Learning & Culture

7

9

 

4

Social & Health Care

6

7

 

1

Total

38

50

5

7

  1. The overall position is of concern, with a significant number of targets not being achieved. However as the Executive has discussed previously, we are aware that the target setting process was poor in some areas. This does mean that a simple analysis of performance on a pass/fail basis has limitations.

  2. An alternative picture is provided by those Best Value Performance Indicators which relate to quality of service (as opposed to cost), particularly where the overall trend in performance for the last three years can be tracked. 57 BVPIs fall into this category and the table below shows the picture provided by such an analysis.

    3. Community Safety

    13 BVPIs reviewed

    performance improving - 77%; static or falling - 23%

    Environment and Economy

    20 BVPIs reviewed

    performance improving - 65%; static or falling - 35%

    Learning and Culture

    11 BVPIs reviewed

    performance improving - 82%; static or falling - 18%

    Resources

    6 BVPIs reviewed

    performance improving - 50%; static or falling - 50%

    Social and Health Care

    7 BVPIs reviewed

    performance improving - 57%; static or falling - 43%

    Overall summary

    57 BVPIs reviewed

    performance improving - 68%; static or falling - 32%

  3. Proposed BVPI targets for 2003/04 are currently under review with Executive Members and Directors. The targets will be included in the full Oxfordshire Plan which, subject to agreement of the full Council on 17 June, will be published by 30 June 2003.

    4. RECOMMENDATIONS

  4. The Executive is RECOMMENDED to receive the report and invite the respective Executive Members to investigate further with the relevant Directors:

          1. those areas where targets have not been met as shown in Annexes 1 - 6 to the report;

          2. those areas where performance data has not been provided as shown in Annexes 2–6, and

          3. Best Value Performance Indicator targets for 2003 – 2004 as shown in Annexes 2 – 6.

JOHN JACKSON
Director for Resources

Background papers: Nil

Contact Officer: David Lines, Tel: Oxford 810150

May 2003

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