Meeting documents
Cabinet
Tuesday, 17 March 2009
ITEM CA16
CABINET – 17 MARCH 2009PERFORMANCE MANAGEMENT: THIRD QUARTER REPORT 2008/09
PROGRESS AGAINST PRIORITIES AND TARGETS
Report by County Council Management Team
Introduction
1. This quarterly report shows our performance against the key targets contained in the Council’s Balanced Scorecard at the end of the third quarter 2008/09.
Corporate Balanced Scorecard
2. Annex 1 shows a one
page summary of the Balanced Scorecard using a traffic light system to show
performance against each target within blocks: Customer, Finance, Process and
People.
3. Annex 2 provides a more detailed summary provides a more detailed summary of performance for each indicator in the scorecard. The indicators are grouped by scorecard block and a commentary is included for each target flagged as red or amber. The criteria used for performance are found in Annex 3.
4. The performance trend shows an overall increase on the previous quarter with the level of performance improving.
RECOMMENDATION
5. The Cabinet is RECOMMENDED to note this report.
County Council Management Team
Background papers: Nil
Contact Officer: Ian Mills Corporate Performance Tel: 01865 815307
5 March 09
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