Agenda item
Administration Report
Report of: Vicki Green, Pension Services Manager
The Board are invited to review the latest Administration Report as presented to the Pension Fund Committee on 12 December 2025, including the latest performance statistics for the service and an update on staffing.
Supporting documents:
-
PFC20251212R10 Administration Report, 12/12/2025 Pension Fund Committee, item 9.
PDF 252 KB -
PFC20251212R10 Appendix 1 - Benefit Team Case Volumes, 12/12/2025 Pension Fund Committee, item 9.
PDF 80 KB
-
PFC20251212R10 - Appendix 2 - Benefit Team Performance, 12/12/2025 Pension Fund Committee, item 9.
PDF 84 KB
-
PFC20251212R10 - Appendix 3 - Benefit Comparative Stats, 12/12/2025 Pension Fund Committee, item 9.
PDF 346 KB
-
PFC20251212R10 - Appendix 4 - Telephone Statistics, 12/12/2025 Pension Fund Committee, item 9.
PDF 133 KB
-
PFC20251212R10 - Appendix 5 - Comparative Telephone Statistics, 12/12/2025 Pension Fund Committee, item 9.
PDF 334 KB
-
PFC20251212R10 - Appendix 6 - Fire Scheme Statistics, 12/12/2025 Pension Fund Committee, item 9.
PDF 83 KB
-
PFC20251212R10 - Appendix 7 - Member Self-service (MSS) statistics, 12/12/2025 Pension Fund Committee, item 9.
PDF 342 KB
-
PFC20251212R10 - Appendix 8 - Pension Dashboard Project Plan, 12/12/2025 Pension Fund Committee, item 9.
PDF 132 KB
-
PFC20251212R10 - Appendix 9 - Extended McCloud Project, 12/12/2025 Pension Fund Committee, item 9.
PDF 59 KB
-
PFC20251212R10 Appendix 10 - Administering Authority Discretions, 12/12/2025 Pension Fund Committee, item 9.
PDF 209 KB
-
PFC20251212R10 Appendix 11 - Scheme Pays Policy - December 2025, 12/12/2025 Pension Fund Committee, item 9.
PDF 84 KB